OTHER POLICIES

SALES:

All products are “made to order” for each customer. Therefore, once your order is submitted, all sales are FINAL. All monies paid are non-refundable, the order may not be canceled and no changes or exchanges will be accepted. Returns are only applicable if there is an error. All returns must be preauthorized. Please contact us at info@rccheerbrands.com, with the order number and a detailed description of the mistake. We will do our best to correct it or offer a form of compensation.

PAYMENT OPTIONS:

Although only half is required upfront as a deposit, we recommend the full amount is paid at the time it is due. Late fees will be charged if any amount has not been paid 5 business days after the order shipping date. Order arrival date may change depending upon the date of final payment. We try our hardest to meet every deadline, but in some cases, there may be added rush fees based on the requested due date and/or the volume of the order. Payment by official school check, official school PO, cashier’s check, money order, or credit card is required. We reserve the right to hold any orders paid with check, cashier’s check, or official school check until cleared by our bank. We accept all major credit cards, Zelle, PayPal, and Venmo. No order will begin processing until the arranged deposit or an official PO copy has been received.

BROKEN ELASTICS:

Although we use seamless "unbreakable" hair ties and high quality elastic in our scrunchies, they are subject to break after wear and tear. We stretch and check every hair tie before they are added to the bow and every scrunchie before they are shipped out. We are not responsible for any broken hair ties or scrunchie elastic. This includes hair ties that are cut out of the hair. Every customer has one free time to send back any broken bows for reconstruction. Please contact us at info@rccheerbrands.com for more information.

SOCIAL MEDIA:

You are agreeing to let RC Cheer Brands use any pictures or videos for our social media outlets (within reason) including, but not limited to: Instagram, Twitter, Snapchat, Facebook, Band, and our website.